Recruit Australia & RA Professionals-Terms of Business
Guarantee: Included in the above placement fee is our 3-Month Guarantee that in the unlikely event that you, within the agreed-upon Guarantee Period, decide that our candidate is unsuitable for the position or should our candidate resign from the position within the Guarantee Period, it is our responsibility to replace them at no additional cost to you.
Guarantee Period: 3 months from start date. Invoices will be sent to the client on the applicant's start date, and payment terms are seven days from the invoice date.
Should your company decide to employ a candidate directly from RA Professionals' informed recommendation, RA Professionals will invoice you. This also applies if your company has previously received and/or reviewed the candidate’s resume directly and you have not spoken directly to the candidate. However, this does not apply if your company has previously interviewed the candidate in the last 12 months and you are in active discussions with the candidate.
Payment within the invoice terms is required to validate the Guarantee. If the Guarantee Period is not validated by payment within the set terms, you will not be entitled to receive replacement candidates, and the initial amount of the invoice remains payable in full by your company (‘you').
Should the employee placed by RA Professionals leave or be released for any reason other than redundancy within this Guarantee Period RA Professionals will replace this employee at no additional cost (approved advertising excluded).
The Guarantee relates to the candidate's competence for the position to which they were appointed and does not cover circumstances that are deemed to be beyond the control of RA Professionals such as a redundancy because of a company restructure, transferring a candidate to a position that he or she was not initially recruited for, or unlikely events such as death or permanent incapacitation.
The Guarantee Period applies until a suitable applicant is found. However, once a replacement applicant is found, should a replacement employee leave or is released for any reason, RA Professionals accepts no further liability for additional replacements.
Should no replacement be needed at the time, RA Professionals will credit 50% of the total fee towards your next hiring, provided RA Professionals is notified in writing within the Guarantee Period of your wish to defer the replacement. The credit issued will only be valid towards your next hiring from RA Professionals if used within 12 months of the original candidate’s start date for this position.
Should your company, within 12 calendar months of introducing a candidate to you, engage our candidate as an employee or any other capacity, at any other division, subsidiary, or any related or associated company or firm, RA Professionals will invoice you, as if the candidate had been engaged by you.
Should your company, or any other division, subsidiary, or any related or associated company or firm, terminate a candidate within the Guarantee Period and then subsequently re-engage them within the period of 12 calendar months from the date of termination, RA Professionals will invoice you (with no guarantee period applicable).
Any meeting and / or contact between you and a candidate introduced by RA Professionals, whether organised by RA Professionals or not, will constitute your company’s acceptance of these Terms and Conditions.
You may accept these Terms and Conditions either (a) in writing, by signing and returning a copy of these Terms and Conditions to RA Professionals; or (b) by conduct, by meeting and / or communicating with the Candidate(s) or passing on the Candidate’s personal information to a third party.
All candidate information provided as a short list to the client is confidential, as per the Privacy Act of 1988. The details of all unsuccessful candidates must be disposed of by the client once the successful candidate has been chosen.
You agree to induct the new employee into your workplace and instruct them on how to perform their job safely. The safety of the new employee is your responsibility, and you agree to provide a safe working environment free from hazards and risks to the health and safety of the employee.
You may wish to defer your hiring decision; however, a candidate presented, whether verbally or in writing, will remain a RA Professionals candidate for a period of 12 months from the initial introduction. If any of our candidates are hired by your organisation whether in a temporary or permanent position within this 12-month period, these terms of business are pending, and the appropriate fee will be invoiced.